EMCOR Customer Solutions Center

EMCOR’s Customer Solutions Center is the central nervous system of issue resolution. We’ve created a sophisticated operations center that combines 5,000+ highly trained service technicians with an ever-expanding database of facilities information to help resolve (and ultimately prevent) any facilities management issues quickly and efficiently.

Our Customer Solutions Center gives clients instant access to advanced diagnostic tools and provides tailored diagnostic reports in real time—giving our field technicians a leg up in pinpointing and solving the problem.

Our Customer Solutions Center offers:

  • Single Point of Contact
  • Wireless Dispatch
  • On Call 24/7/365
  • Work Order Management
  • Real-time, Web-based Updates
  • Predictive and Preventive Maintenance Programs
  • Customized Services
  • Supplier Management
  • Expert Facilities Knowledge & Analysis

To discover other ways that EMCOR can help you with nationwide facility service, visit our Facilities Management Simplified microsite.

We deliver exceptional multi site electrical services.

At EMCOR Building Services, we keep facilities operating at peak efficiency for hundreds of clients. EMCORVia helps our clients keep a mindful eye on every aspect of work order management—we put the power of visibility, access and collaboration directly in their hands. Learn more.

View our video.

We offer quality customer service with our quality preventive maintenance programs.
Employees from the EMCOR Customer Solutions Center in Phoenix, AZ, pictured outside their facility.